Privacy Policy

Last Updated: September [X], 2026

This Privacy Policy (“Policy”) describes the Personal Information (defined below) collected by or on behalf of [insert entity legal name] (collectively “Company,” “we,” “us,” or “our”) through our mobile app, KIN (“App”), and how that information is used and disclosed. If you have questions or concerns about this Policy, please contact us as set forth below.

Privacy laws and guidelines are part of a constantly changing environment. We may update this Policy from time to time. When we do, we will revise the “Last Updated” date above. If we make material changes, we will provide additional notice as appropriate, such as by posting a notice on the App or otherwise communicating with you. Any changes will apply prospectively unless otherwise stated or permitted by law.

Information We Collect

We may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you (“Personal Information”) when you use our App. The Personal Information we collect falls into three categories: (a) information you provide to us, (b) information we collect through automated methods, and (c) information we collect from other sources, each further detailed below. We will collect, use, and disclose such Personal Information pursuant to this Policy and applicable law.

Information You Provide to Us

We collect Personal Information that you provide directly to us. This may occur in the following ways:

General Inquiries. When you contact us via the App, we collect the information you choose to provide, such as your name, email address, phone number, and the content of the message or attachments you submit. We use this information to respond to your request and communicate with you.

Accounts. When you create or access an account, we collect account and profile information, such as your name, email address, username, password, and information about your pet. You may also be able to create or access your account using credentials from a third-party identity provider, such as Google or Facebook. If you choose this option, the identity provider will authenticate your identity and may provide us with information associated with your account, such as your name, email address, profile identifier, and profile image, depending on the provider, the permissions requested, and your account settings. We use this information to create and administer your account, authenticate you, enable access to the App, and help protect against fraud and unauthorized access. We do not receive your password for this third party accounts.

[Payments/Orders]

[Other]

Data Automatically Collected

We may use cookies, web beacons, pixel tags, social widgets, UTM codes and other tracking technologies (collectively “Tracking Technologies”) on our App. Tracking Technologies may collect information such as:

Google Analytics. In addition, we use Google Analytics to collect and process information about your use of the App. Google sets Tracking Technologies on your browser or device, which causes your web browser to automatically send information to Google. Google uses this information to provide us with reports to better understand and measure how users interact with our App. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ Apps or apps.” You may opt-out of Google’s use of this data by downloading the Google Analytics Opt-out Browser Add-on for each browser you use, but this does not prevent the use of other analytics tools or Tracking Technologies. To learn more about Google Analytics cookies, visit Google’s “Google Analytics Cookie Usage on WebApps” page.

Embedded Content. The App contains videos and other embedded content provided by Company and third parties, including visible content and/or feed scripts embedded in the App’s code. Company and such other parties may collect data about how you interact with such content.

Data from Other Sources.

We may receive Personal Information about you from third parties, information on authentication of your identity if you choose to use a third party login feature, such as Facebook or Google to authenticate. If you choose to register for or access the App through a third-party identity provider, such as Google or Facebook, we may receive account and profile information from that provider as described above. The information we receive depends on the provider, the permissions requested by the App, the permissions you grant, and your settings with the provider.

We use this information for the purposes for which it was provided and as otherwise described in this Policy.

How We Use Your Information

We use Personal Information that we collect for the following purposes:

As Stated or Agreed to at the Point of Collection. We use Personal Information for the purposes stated or agreed to (or as is obvious) at the point of collection. For example, we may use your Personal Information to respond to questions, comments, or complaints. We also use your Personal Information as otherwise requested or consented to by you.

Administration. We use Personal Information for administrative purposes, such as complying with audit requirements, managing risks, obtaining professional advice, and understanding user demographics and preferences.

App Management. We use Personal Information to manage the App, such as troubleshooting problems, improving content and functionality, performing statistical analyses, customizing the App for you and our other users, and to operate, maintain, and provide features and functions of the App. We also use Personal Information to protect against fraud, misuse, and security monitoring.

Communications. We may use Personal Information to notify you of new features of our App, notify you of changes to our webApp terms or this Policy, send transactional and other communications. We may use third parties or service providers to deliver communications to you. You may choose to stop receiving certain communications via email by clicking on the “Unsubscribe” link located at the bottom of any email we send to you. Please note that certain emails that are transactional in nature may not contain an unsubscribe link or opt-out instructions.

To Protect Our Rights; Comply with Laws. We may use Personal Information to protect our legal rights or interests, or those of other parties, including to bring a legal action against you or anyone who may be causing harm to us, our App, or to other users of the App. We may also use Personal Information to seek business, financial or legal advice, to respond to legal requests, or to comply with applicable laws, regulations, and reporting obligations.

Create Aggregated and De-Identified Data. We may process Personal Information to create deidentified and aggregated data. Any such deidentified and aggregated data is no longer subject to this Privacy Policy and may be used by Company in any lawful manner.

Data Collected by Tracking Technologies. We use Tracking Technologies to: (i) make our App function properly; (ii) provide personalized experiences; (iii) tailor our interactions with you; (iv) help with our marketing and advertising efforts; (v) provide us with valuable data and statistics about the usage and effectiveness of our App (including conversion tracking); and (vi) help us improve our App.

Disclosure of Personal Information

We may disclose all of the foregoing Personal Information to the following categories of third parties, in compliance with applicable laws:

Affiliates. We may disclose Personal Information to our corporate parent, subsidiaries, and affiliates and with their respective officers, directors, employees, and agents, including for business and marketing purposes.

Vendors and Service Providers. We may disclose Personal Information to vendors and service providers that provide services for us. For example, we may disclose Personal Information to vendors, contractors and business partners to help us host and manage, improve content and functionality of, and support or provide the security of the App.

Authentication Providers. We may disclose identifiers, device and technical information, authentication requests, and related account information to third-party identity providers, such as Google or Facebook, when you choose to use their services to create, authenticate, or access your account. These providers process information in accordance with their own privacy policies and the permissions presented to you during the sign-in process.

Government Officials / Law Enforcement. We will cooperate with law enforcement and other governmental agencies, and may disclose Personal Information: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information by our legal counsel, (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, Company or any other party, or (iv) as otherwise appropriate and as otherwise permitted by applicable law.

Professional Advisors. We may disclose Personal Information to our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to Company.

Change in Ownership. In the event Company is the subject of a change of control or in the event the App changes ownership, in whole or in part, or in the event of a bankruptcy, receivership or a similar transaction, we may disclose Personal Information to the potential or subsequent owner(s).

Other. We may disclose Personal Information to third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).

Retention of Personal Information

We retain Personal Information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the nature of the information and the reason it was collected. We may also delete Personal Information if we determine that it is inaccurate, incomplete, or no longer needed for our business operations. When deletion occurs, the information will be removed from active systems, but copies may remain in backup or archival systems where deletion is not practical.

Children’s Information

The App is not directed to children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If we obtain actual knowledge that any Personal Information has been provided by a child under the age of 13, we will promptly delete that information.

Data Security

We use commercially reasonable technical and organizational measures to help secure Personal Information against loss, misuse, unauthorized access, disclosure, and alteration appropriate to the type of Personal Information processed. You understand that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect Personal Information, we do not guarantee the security of Personal Information and you provide Personal Information at your own risk.

Access from Outside the United States

If you access the App from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country of residence. By using our App, you consent to such transfer, storage, and processing.

Third-Party WebApps

The App may link to, or be linked from, webApps not controlled by us. We are not responsible for third parties’ privacy policies or practices. This Policy does not apply to any third-party webApps or to any data that you provide to third parties. You should read the privacy policy for each webApp that you visit.

We are active on social media, including [Facebook, X, LinkedIn, and Instagram] (“Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. Your use of Social Media is governed by the privacy policies and terms of those platforms and not by this Policy. We encourage you to review those policies and terms.

Contact Us

If you have questions or concerns regarding this Policy, you may contact us at the following:

[insert contact information]

How KIN handles your data, in plain English